Privacy Statement – Strandcamping Duinoord

Strandcamping Duinoord, part of Stichting Kampvreugd (Chamber of Commerce: 01078110), attaches great importance to your privacy. We handle your personal data with care and ensure that your information is kept secure.

In this privacy statement, we explain which data we collect, why we do so, and what your rights are.

1. Who is responsible?

The controller responsible for processing personal data is:

Stichting Kampvreugd (Strandcamping Duinoord) Chamber of Commerce: 01078110

If you have any questions about this privacy statement, please contact us.

2. What personal data do we collect?

We process personal data that you provide to us directly or that we collect through your use of our website.

Data you provide yourself:

• First and last name
• Email address and telephone number
• Address and place of residence
• Information entered in forms
• Information required for a reservation

Data related to reservations:

• Booking details
• Stay preferences
• Number of persons and (if necessary) dates of birth
• Vehicle registration number (for site access, if applicable)
• Payment details (via a secure payment environment)

Automatically collected data:

• IP address
• Browsing behaviour on our website
• Device and browser information

3. What do we use your data for?

We use your data to make your stay and experience as pleasant as possible.

Reservations and stay

• Processing and managing reservations (via Tibos and partners such as Booking.com)
• Contacting you about your stay

Legal obligations

• Registration in the night register and sharing data with the municipality if legally required

Contact and service

• Responding to enquiries via forms, email, telephone, chatbot or social media
• Improving our service and communication

Newsletter and marketing

• Sending newsletters and offers (via Enormail, only with your consent)
• Website and optimisation

Analysing website usage (via Google Analytics and Tag Manager)

• Improving the website and content

Marketing and advertising

• Displaying relevant advertisements via Google and Meta
• Remarketing and personalisation of advertisements

Reviews and customer research

• Sending requests for reviews or customer surveys
• Improving our services

4. On what basis do we process your data?

We process personal data on the basis of:

• Performance of a contract (for example, a reservation)
• Legal obligations (such as the night register)
• Legitimate interest (such as marketing and website improvement)
• Consent (such as for newsletters and marketing cookies)

5. Sharing personal data with third parties

We work with external parties to provide our services effectively. These include:

• Tibos – reservation system
• Booking.com – reservations and customer data
• Enormail – email marketing
• Holiday Media – websites and forms
• Formdesk – forms
• Google (Analytics, Ads, Tag Manager) – analysis and advertising
• Meta (Facebook/Instagram) – advertising and remarketing
• Holli – chatbot

These parties process data on our behalf or as independent controllers. Where necessary, we conclude data processing agreements.

We never sell your data to third parties.

6. Cookies

Our website uses cookies and similar technologies.

Cookies help us to:

• Ensure the website functions properly
• Gain insight into usage
• Display relevant content and advertisements

More information can be found in our cookie statement.

7. Retention periods

We do not retain personal data longer than necessary:

• Reservation data: up to 7 years (legal obligation)
• Newsletter data: until you unsubscribe
• Contact enquiries: maximum of 2 years
• Analytics data: according to Google settings (14 months)

8. Your rights

You have the right to:

• Access your data
• Have your data corrected or deleted
• Object to processing
• Withdraw your consent
• Transfer your data

If you wish to exercise these rights, please contact us.

9. Security

We take appropriate measures to protect your data.

Our website is secured with an SSL certificate (HTTPS), ensuring that data is transmitted in encrypted form. In addition, we take technical and organisational measures to prevent misuse, loss or unauthorised access.

10. Complaints

Do you have a complaint about how we handle your data? Please contact us.

You also have the right to lodge a complaint with the supervisory authority: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

11. Changes

We may amend this privacy statement. The most up-to-date version is always available on our website.

Last updated: 27 March 2026